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Noncredit Online Learning

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Upcoming courses

Certificate in Customer Service

September 8-October 30, 2020 (enroll up to 5 days after the start date)
Registration Fee: $245 (includes Extraordinary Customer Service and Keys to Customer Service)
Where: Online, self-paced

Enroll now for the Certificate in Customer Service>

Keys to Customer Service

September 8-October 2, 2020 (enroll up to 5 days after the start date)
Registration Fee: $145
Where: Online, self-paced

Enroll now for Keys to Customer Service>

Mastering Computer Skills for the Workplace

September 8-October 2, 2020 (enroll up to 5 days after the start date)
Registration Fee: $195
Where: Online, self-paced

Enroll now for Mastering Computer Skills for the Workplace>

Podcasting

September 8-October 2, 2020 (enroll up to 5 days after the start date)
Registration Fee: $245
Where: Online, self-paced

Enroll now for Podcasting>

Dealing with Difficult People in the Workplace

October 5-30, 2020 (enroll up to 5 days after the start date)
Registration Fee: $245
Where: Online, self-paced

Enroll now for Dealing with Difficult People in the Workplace>

Extraordinary Customer Service

October 5-30, 2020 (enroll up to 5 days after the start date)
Registration Fee: $145
Where: Online, self-paced

Enroll now for Extraordinary Customer Service>

Getting Started in Sales

October 5-30, 2020 (enroll up to 5 days after the start date)
Registration Fee: $195
Where: Online, self-paced

Enroll now for Getting Started in Sales>

About online learning:

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with and get to know the instructor and other participants. It’s easy, and fun!

For a full listing of courses, visit our course directory.

How the courses work:

It is easy to participate in your LERN online course. After you register, you will be given a web address to access your online classroom. You will use your email address and a password to gain access.

Participate when you want:

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you want to participate. For the best learning, participants should log into the course on 2-3 different days of the week. For best learning, you should make one or more comments at 2-3 different times each day.

What you will do:

• Access the online readings.
• Listen to the audio presentation for the unit and view slides.
• Take a self-quiz to see how much you have learned.
• Engage in written online discussion with your instructor and other participants.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again at your convenience.

Discussion:

The discussion for each unit lasts one week. All comments are made in writing and can be made at any time of the day or evening. Your instructor will log into the discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants. We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

Explore noncredit certificate and noncredit course listings below.

You may enroll up to five days after the start date.

Business Communication

Career skills

Workplace topics

New Media marketing

You may cancel your registration up until you receive your login in and password from LERN and receive a full refund minus any credit card processing fees. After that date, no refunds will be given. Cancellations must be received by the program manager, Christina Draper, via email.

In the unlikely event that this program is canceled or postponed due to insufficient enrollments or unforeseen circumstances, VCU OCPE will fully refund registration fees, but cannot be held responsible for any other expenses, including change or cancellation charges to include but not limited to airlines, hotels, travel agencies, or other organizations.

The VCU Office of Continuing and Professional Education offers a variety of noncredit online courses and noncredit online certificates in partnership with The Learning Resources Network (LERN).

Some VCU OCPE offerings are ineligible for waiver use due to partnership agreements. The following text will appear on the registration page: “*exempt—this offering is ineligible for waiver use.” 

Want to find out more? Get in touch.